Terms of Service
These policies outline the legal and operational framework for all services provided by websiteoptimizationlab.
01. Privacy Policy
Effective Date: July 28, 2026
websiteoptimizationlab ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect information that you provide directly to us, such as when you fill out a contact form, request a service, or communicate with us. This may include your name, email address, phone number, and project details.
We also automatically collect certain information when you visit our website, including IP addresses, browser type, operating system, and usage data through cookies and similar technologies.
2. Use of Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Respond to your inquiries and fulfill your requests.
- Send administrative information, such as updates to our terms and policies.
- Analyze usage trends to enhance user experience.
3. GDPR Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Information directly within your account settings section.
4. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
5. Contact Us
If you have questions about this Privacy Policy, please contact us at:
websiteoptimizationlab
Plça. Farners Plaça 19, Santa Coloma de Farners, Girona, España, España
Email: [email protected]
Phone: +34 662 95 14 73
03. Refund Policy
Effective Date: July 28, 2026
At websiteoptimizationlab, we strive to ensure your complete satisfaction with our services. If you are not satisfied with the work delivered, we offer a refund policy as outlined below.
1. Project Milestones
Refund eligibility is determined based on the project milestones completed. Payments made for work that has been completed and approved by the client are generally non-refundable.
2. Dispute Resolution
If you are dissatisfied with any aspect of our service, please contact us immediately at [email protected]. We will work with you to resolve the issue or, if necessary, process a partial refund for work not yet performed or delivered.
3. Cancellation
You may cancel a project at any time. However, you will be responsible for payment for all work completed up to the point of cancellation.
04. Terms of Service
Effective Date: July 28, 2026
By accessing and using the services provided by websiteoptimizationlab, you agree to be bound by these Terms of Service.
1. Service Scope
websiteoptimizationlab provides web development, optimization, and related digital services. The specific scope, timeline, and deliverables for each project will be defined in a separate Statement of Work (SOW) or service agreement.
2. Intellectual Property
Upon full payment, websiteoptimizationlab grants the client a non-exclusive, perpetual license to use the final deliverables produced for the project. websiteoptimizationlab retains the right to use any non-client-specific code, tools, or methodologies developed during the project.
3. Limitation of Liability
websiteoptimizationlab shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
4. Governing Law
These Terms shall be governed by and construed in accordance with the laws of España, without regard to its conflict of law provisions.
5. Contact Information
For any questions regarding these Terms, please contact us at:
websiteoptimizationlab
Plça. Farners Plaça 19, Santa Coloma de Farners, Girona, España, España
Email: [email protected]
Phone: +34 662 95 14 73